Shipping policy
Order Processing
All orders are processed within 1 to 3 business days. If we experience a high volume of orders, processing times may take a little longer.
Estimated Shipping Times
Shipping times vary based on your location:
- Domestic: 7 to 15 business days
- International: 10 to 20 business days
Shipping delays may occur due to customs, holidays, or carrier issues.
Shipping Costs
Shipping charges are calculated at checkout based on destination and package weight.
Order Tracking
Once your order is shipped, you will receive an email with your tracking number. Tracking updates may take 1 to 3 business days to appear.
Customs and Duties
International orders may include customs fees, taxes, or import duties. These charges are the responsibility of the customer and are not included in the product or shipping cost.
Incorrect Shipping Information
Please make sure your address is correct. If a package is returned due to an incomplete or incorrect address, reshipping fees may apply.
Lost or Delayed Packages
If your order is delayed or seems lost, contact us and we will work with the courier to sort it out as quickly as possible.
If you have any questions, feel free to reach out to us anytime. We are always here to help.